At Granite, we believe in fostering a culture of innovation, collaboration, and continuous learning. Our team is comprised of passionate individuals who are driven to make a meaningful impact in the properties we serve. If you are a dedicated individual seeking to grow, challenge yourself, and make a difference, we’d love to hear from you and join our journey.
Job Title: Community Lead
Basic Job Function
Granite Management LLC is seeking a Community Lead (CL) to service multiple needs including but not limited to: primary implementation and oversight of all property specific tasks including but not limited to: leasing and marketing strategy/execution and oversight, maintenance oversight & efficient operations of the property, and budget monitoring/enforcement. The CL reports to the Regional Property Supervisor (RPS) with frequent interaction and on site visits. Each area would ideally include the knowledge, skills, and abilities as detailed below.
Scope of Responsibilities
Oversight
● Responsible for property leasing metric management, monitoring and accountability to RPS
● Responsible for managing activity and output of all property specific staff
● Manage all vendor/subcontractor relationships
● Determine Marketing Liaison (ML) capacity utilization necessary to effectively perform work required while limiting both over and under staffing
● Maintain general compliance from a governmental/legal, lease/contract, safety and all other enforceable items
● Monitor internal compliance on all technician related standards
● Help maintain all supporting digital and physical information and files
Leasing and Marketing
● Successfully meet renewal leasing targets for existing tenants
● Sign new leases to meet property leasing goals
● Identify the most effective marketing path for the property while maintaining the integrity of the marketing budget
Budget
● Assist RPS and CFO in formulation of pro forma annual property budget by assigned deadline each year
● Monitor applicable individual property budget on an ongoing basis as frequently as required for effective performance
● Address all significant budget variances and develop immediate plan of action
Company Culture
● This is a special environment where culture takes priority
● This is a leading edge, competitive environment where we work with humility, integrity, and
● We strive for uptrending YOY NOI, but in an unconventional manner
Experience: Prefer 2-3 year background in property related management
Remuneration: Base Salary with metric bonus structure based on assigned portfolio leasing and budget objectives
Benefits
● Performance based incentive program
● Elective Insurance (Vision, Dental, Life, Disability)
● Health Insurance
● Matching IRA
● Paid Vacation
● Paid Holidays
Personal Traits and Characteristics
● Analytical and detail oriented
● Organized and structured
● Flexible, approachable and able to multitask
● High integrity and character
Job Title: Director of Leasing, Marketing & Support
Basic Job Function
Serves as the primary leader for leasing, marketing and customer service utilizing market knowledge and strategies while upholding Granite’s cultural values of humility, integrity and accountability. As a member of the leadership team, frequent interaction, involvement, and collaboration with other company leaders and property owners will be expected.
Scope of Responsibilities
Highly knowledgeable of Granite managed properties including property locations, attributes and amenities
Actively monitor market conditions and provide regular feedback, insights, and recommendations regarding leasing and pricing strategies, trends, and opportunities across different markets Oversee best practices across leasing, including sales acumen and customer interaction, with the aim of refining processes and improving lease conversion rates
Research and implement state of the industry incentive bonus programs, with applicable metrics that lead to optimization of client and Granite profitability, while fostering staff retention and motivation Guide and support leasing managers and leasing staff using market expertise, experience and understanding to enhance their performance
Lead the marketing department, utilizing both in-house personnel and external contractors to deliver effective marketing strategies to drive brand awareness, new leases and renewals
Enhance marketing deliverables to property owner clients, including the creation of comprehensive CSMP (Consolidated Strategic Marketing Program) annual reports and property-specific marketing campaigns, including lease-up programs
Provide forward-facing communication with key property owner clients or prospects, delivering leasing and marketing initiatives that are best in class
Lead remote customer service team managing resident interactions, shared inbox, and ticketing software across markets, setting performance targets, and ensuring prompt accurate issue resolution
Organize and lead regularly scheduled trainings for leasing staff in the areas of sales, customer service, and fair housing regulations
Manage ancillary programs aimed at enhancing resident services with an emphasis on implementing revenue opportunities that create value for Granite, its clients and residents
All other duties, as assigned
Education Requirements: Bachelor’s degree
Personal Traits and Characteristics:
Approachable and personable
Helpful and outgoing
Able and willing to lead, teach, and coach
Honest, meticulous and ability to work in a fast-paced environment
Flexible and ability/willingness to multitask
Adaptable, detail oriented and thorough
Job Title: Leasing Agent
Basic Job Function
Serves as the face of Granite as the initial point of contact to new and current tenants seeking to rent or requesting assistance on an issue regarding their current Granite managed unit while representing the organization with humility, integrity and accountability.
Scope of Responsibilities
● Knowledgeable of Granite managed properties including property locations, attributes and amenities
● Schedule and facilitate property visits and showings in an effort to secure new leases ● Prepare and present both new and renewal leases to both prospective and current tenants while answering any questions regarding the lease and managed property ● Familiar with the roles and responsibilities of Granite staff and departments to help in being a better resource to tenants and other external stakeholders
● Process and complete lease and other internal documentation
● Contribute knowledge, experience, and recommendations during weekly or monthly leasing meetings
● Maintain assigned company-owned vehicle in a safe and clean working order, if applicable
● Seek to specialize in certain areas of leasing, customer service, social media marketing and integrated services
● Capacity to work overtime during periods of high volume activity
● All other duties, as assigned
Education Requirements: High school diploma required and some college preferred
Personal Traits and Characteristics:
● Personable, outgoing, helpful and approachable
● Honest and meticulous
● Flexible and ability/willingness to multitask
● Adaptable and ability to work in a fast-paced environment
Job Title: Leasing Agent
Basic Job Function
Serves as the face of Granite as the initial point of contact to new and current tenants seeking to rent or requesting assistance on an issue regarding their current Granite managed unit while representing the organization with humility, integrity and accountability.
Scope of Responsibilities
● Knowledgeable of Granite managed properties including property locations, attributes and amenities
● Schedule and facilitate property visits and showings in an effort to secure new leases ● Prepare and present both new and renewal leases to both prospective and current tenants while answering any questions regarding the lease and managed property ● Familiar with the roles and responsibilities of Granite staff and departments to help in being a better resource to tenants and other external stakeholders
● Process and complete lease and other internal documentation
● Contribute knowledge, experience, and recommendations during weekly or monthly leasing meetings
● Maintain assigned company-owned vehicle in a safe and clean working order, if applicable
● Seek to specialize in certain areas of leasing, customer service, social media marketing and integrated services
● Capacity to work overtime during periods of high volume activity
● All other duties, as assigned
Education Requirements: High school diploma required and some college preferred
Personal Traits and Characteristics:
● Personable, outgoing, helpful and approachable
● Honest and meticulous
● Flexible and ability/willingness to multitask
● Adaptable and ability to work in a fast-paced environment
Job Title: Leasing Agent
Basic Job Function
Serves as the face of Granite as the initial point of contact to new and current tenants seeking to rent or requesting assistance on an issue regarding their current Granite managed unit while representing the organization with humility, integrity and accountability.
Scope of Responsibilities
● Knowledgeable of Granite managed properties including property locations, attributes and amenities
● Schedule and facilitate property visits and showings in an effort to secure new leases ● Prepare and present both new and renewal leases to both prospective and current tenants while answering any questions regarding the lease and managed property ● Familiar with the roles and responsibilities of Granite staff and departments to help in being a better resource to tenants and other external stakeholders
● Process and complete lease and other internal documentation
● Contribute knowledge, experience, and recommendations during weekly or monthly leasing meetings
● Maintain assigned company-owned vehicle in a safe and clean working order, if applicable
● Seek to specialize in certain areas of leasing, customer service, social media marketing and integrated services
● Capacity to work overtime during periods of high volume activity
● All other duties, as assigned
Education Requirements: High school diploma required and some college preferred
Personal Traits and Characteristics:
● Personable, outgoing, helpful and approachable
● Honest and meticulous
● Flexible and ability/willingness to multitask
● Adaptable and ability to work in a fast-paced environment
Granite Student Living – Thinking Outside the Box
As a property management company, our aim is to help you get the most out of your college experience when it comes to where to live. We offer a variety of student apartments, townhomes, and houses both on and off-campus. Here at Granite, we strive to make the not-so-fun things about being an adult (think paying rent and maintenance) a little easier.
Position: Maintenance Technician
The Maintenance Technician will perform assigned maintenance functions and duties in both a proficient and efficient manner while representing the organization with humility, integrity and accountability
Scope of Responsibilities:
Successfully complete assigned work orders in a timely, accurate, and efficient manner. Proactively identify and communicate potential property maintenance issues to respective Granite management for follow-up and corrective action.
Experience / Knowledge and Prior Working History in the following Maintenance Disciplines:
● HVAC
● plumbing
● electrical
● drywall repair and replacement
● woodworking
● pipe fitting
● sheet metal
● operation of heavy machinery
● demolition and remodeling
● masonry (block, brick, concrete, etc.)
● Report to and consult closely with Maintenance Manager
● Maintain assigned company-owned vehicle in a safe and clean working order ● Capacity to work overtime during periods of high volume activity ● All other duties, as assigned
Personal Traits and Characteristics:
● Dependable and trustworthy
● Flexible and adaptable
● Teachable with a desire to improve skills and knowledge base ● Proficient in craft
Benefits:
The company offers the following benefits to successful candidates:
● Medical insurance and ancillary CAFE plans (dental, vision, voluntary life, short-term disability) per the company plan (eligible to enroll upon successful completion of 90 days);
● Eligible for the company’s simple IRA plan (eligible to participate upon successful completion of 90 days)
● Paid time off (PTO) in accordance with the Employee Handbook ● Paid holidays provided per our policy
● Bonus potential that allows employees to earn an additional $2/hour ● Vehicle provided for commute to work and to and from worksites
Granite Student Living – Thinking Outside the Box
As a property management company, our aim is to help you get the most out of your college experience when it comes to where to live. We offer a variety of student apartments, townhomes, and houses both on and off-campus. Here at Granite, we strive to make the not-so-fun things about being an adult (think paying rent and maintenance) a little easier.
Position: Maintenance Technician
The Maintenance Technician will perform assigned maintenance functions and duties in both a proficient and efficient manner while representing the organization with humility, integrity and accountability
Scope of Responsibilities:
Successfully complete assigned work orders in a timely, accurate, and efficient manner. Proactively identify and communicate potential property maintenance issues to respective Granite management for follow-up and corrective action.
Experience / Knowledge and Prior Working History in the following Maintenance Disciplines:
● HVAC
● plumbing
● electrical
● drywall repair and replacement
● woodworking
● pipe fitting
● sheet metal
● operation of heavy machinery
● demolition and remodeling
● masonry (block, brick, concrete, etc.)
● Report to and consult closely with Maintenance Manager
● Maintain assigned company-owned vehicle in a safe and clean working order ● Capacity to work overtime during periods of high volume activity ● All other duties, as assigned
Personal Traits and Characteristics:
● Dependable and trustworthy
● Flexible and adaptable
● Teachable with a desire to improve skills and knowledge base ● Proficient in craft
Benefits:
The company offers the following benefits to successful candidates:
● Medical insurance and ancillary CAFE plans (dental, vision, voluntary life, short-term disability) per the company plan (eligible to enroll upon successful completion of 90 days);
● Eligible for the company’s simple IRA plan (eligible to participate upon successful completion of 90 days)
● Paid time off (PTO) in accordance with the Employee Handbook ● Paid holidays provided per our policy
● Bonus potential that allows employees to earn an additional $2/hour ● Vehicle provided for commute to work and to and from worksites
Job Title: Regional Property Supervisor – Indianapolis
Granite Management LLC is seeking a Regional Property Supervisor (RPS) over the Indianapolis Market to service multiple needs including but not limited to: primary supervision and oversight of all property specific staff, both digitally and in person via regular and as necessary frequent site visits; at property specific levels oversight of maintenance & operations, oversight of leasing & marketing, process development & implementation related to maintenance & operations, leasing performance and monitoring/adjustments. The RPS works in coordination with the Regional Manager who reports to the Chief Operating Officer. As a member of the Supervisor Team, frequent interaction and involvement with other Supervisors and Managers will be standard. Each area would ideally include the knowledge, skills and abilities as detailed below.
Scope of Responsibilities
Oversight
Responsible for managing activity and output of all property specific staff
Development of all monitoring, accountability and performance metrics of all property specific staff
Ultimate authority and responsibility for all action and output of property specific staff
Determine capacity utilization necessary to effectively perform work required while limiting both over and under extension with the resultant ramifications
Responsible for property specific leasing metric management, monitoring and accountability to Regional Property Manager and COO
Process Development & Implementation
Develop any support systems for metric and analytical processes
Develop systems that are both scalable and repeatable (e.g. multiple regional operations, franchising/licensing)
Manage all vendor/subcontractor relationships
Maintain general compliance from a governmental/legal, lease/contract, safety and all other enforceable items
Monitor internal compliance on all technician related standards
Maintain all supporting digital and physical information and files
Company Culture
This is a special environment where culture takes priority
This is a leading edge, competitive environment with a positive overtone
We strive for uptrending YOY NOI, but in an unconventional manner
Education Preference: Bachelor’s degree
Experience: Prefer 5 year background in operational related management
Remuneration: Base Salary with metric bonus structure based on assigned portfolio leasing
Benefits
Performance based incentive program
Elective Insurance (Vision, Dental, Life, Disability)
Health Insurance
Matching IRA
Paid Vacation
Paid Holidays
Analytical and detail oriented
Organized and structured
Can-do attitude
Flexible, approachable and able to multitask
Ability to read people – not easily deceived
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